Cookies

Cookies are used on this shopping site to keep track of the contents of your shopping cart. You can turn off cookies within your browser by going to ‘Tools | Internet Options | Privacy’ (in Internet Explorer) and selecting to block cookies.

Email Newsletters

Information collection and use
If you sign up for our newsletter, which is administered through Mailchimp, we will store some of your information, including your email address, IP address and certain information about the links you click within the emails we send you, on a Mailchimp server. Neither we nor Mailchimp will ever sell your email address or share it with any other party, unless we are legally compelled to do so. If you contact Mailchimp directly regarding your subscription to our newsletter, Mailchimp may contact you directly; otherwise, Mailchimp will never contact you. Only authorized Mailchimp employees have access to our subscriber list. You are always free to unsubscribe from our newsletter [here], but as long as you are registered with Creeds Cross we may use Mailchimp to send you information about your account.

How we use your information
We use your information only to complete operations necessary to produce and distribute Creeds Cross newsletters. We do not share your information with third parties except (such as in the case of Mailchimp) when it’s necessary to complete the functions of Creeds Cross.

When you email us, we will use your email address only for the purpose of responding to you and for no other purpose.

We may disclose your information when we believe it necessary or desirable in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our policies, and/or to protect our rights and property.

Data security
We will never provide access to our databases to any third party, except to the extent necessary to conduct the operations of the newsletter (such as providing user data to Mailchimp).

Unsubscribe
You can stop receiving our newsletters at any time by clicking the unsubscribe link in the footer of our emails.

Online Store

Information collection and use
If you make an online purchase through the Creeds Cross Store, which is administered through Woo Commerce and WordPress, we will store some of your information, including your email address, IP address, shipping and billing address and Paypal address. Neither we nor Woo Commerce and WordPress will ever sell your details or share it with any other party, unless we are legally compelled to do so. If you contact Woo Commerce or WordPress directly regarding your purchases from our store, Woo Commerce and WordPress may contact you directly; otherwise, Woo Commerce or WordPress will never contact you. You may elect to have your information completely removed from this system by e-mailing us at admin@creedscrfoss.com with your request. We do not store any type of credit card information.

How we use your information
With the exception of credit card information, Creeds Cross and Woo Commerce store the information from your order form to allow us to track and distribute your online purchases from the Creeds Cross store or refer to a previous order to help provide some customer service. You may elect to have your information completely removed from this system by e-mailing us at admin@creedscrfoss.com with your request. We do not store any type of credit card information.

Data security
We will never provide access of our online store data to any third party, except to the extent necessary to conduct the operations of the purchase communications (such as providing data to Woo Commerce and WordPress).

Returns and exchanges

Returns are only accepted within 30 days of the date of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. If the product is received by us in unused and undamaged condition and in its original packaging, we will refund your purchase.

Returns and exchanges postage
You will be liable for the cost of postage to return an item to us unless the item is faulty or sent in error.

Returning an item
When returning an item for a refund, the item must be unused and in the same condition that you received it. You must state your order number and contact details with your return. Please obtain proof of postage for any items you are returning.

Changes to this policy
Creeds Cross reserves the right to change this policy at any time. Although we will notify users appropriately when changes are made to this policy, you are responsible for checking this page for changes. Your use of Creeds Cross constitutes agreement to this privacy policy.